Policy Amendments

We may update this Privacy Policy according to new legislative or jurisprudential requirements and/or business needs, among others. Any update or modification of the present Privacy Policy will be considered applicable from the moment of its publication on the website. Therefore, the User is recommended to review this Privacy Policy regularly. This Privacy Policy will always be available on this website so that the data subjects can consult them at all times.For any doubts or questions related to this Privacy Policy, you can contact our Customer Service Team by email: as displayed on contact us pages or through our Contact Form.

Information We Collect:

As per the guidelines, the Personal Data we collect from users are strictly used for the process of Visa process, which includes, applicants name, e-mail address, mailing address, number and person details or any inquiries, we keep all these details totally confidential. We request our applicants to read the privacy Statement carefully before using our website.

“User’s” Personal Data

The data we collected from “Users”, is registered under Company database (like date/place of birth, passport number, visa issue and expiry date, supporting documents, phone and email address, permanent address, cookies, connection log, IP address, payment records etc), it is used for the completion of visa application, under the guidelines mentioned in the form as per the standards. Therefore, You are advised hereby to update yourself with the Privacy Policy of our site along with its information gathering procedure.

Also when you interact with us through the Site, we may collect Personal Data and other information from you, as further described below:

Personal Data That You Provide Through the Site:

We collect Personal Data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys, register for access to the Company Services or use certain Company Services like processing a travel visa, Health Declaration, etc, These data may be collected through our secure HTTPS forms or through any of our support channels (email, online chat or phone). The Personal Data we collect is the strictly necessary data to process a travel visa and may include the following: email, phone number, arrival date, port of arrival, reason for travel, home address, country of address, telephone number, name, last name, date of birth, city and country of birth, citizenship, gender, passport number, passport issue date, passport expiration date, passport place of issue, passport photo, passport information page scan, religion, family information (parents and spouses names, last names, place of birth, country of birth, and profession), professional details (occupation, employer name and address), address in destination . Wherever Company collects Personal Data we make an effort to provide a link to this Privacy Policy. By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to this Site, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of Company and the authorized third parties.

Personal data timeline

We will keep your personal data only for as long as is necessary to fulfill the purposes for which they are being processed and, beyond that, your personal data will be retained, and duly blocked, until the Company has complied with its legal obligations and has met with its business needs, objectives and strategies. In this sense, your personal data will be kept, for example, for as long as is needed in order to address and defend our legitimate interests regarding any claims in connection with the Services offered; until your request for information and/or refund is answered; to finish the investigation of detected fraudulent or illicit activity; we will retain the Cookies’ information providing that you do not revoke its consent.

Once the necessary retention period has ended, your personal data will be securely deleted from our information systems.

Furthermore, if you had provided us with your consent to process your personal data for specific purposes, note that you can withdraw said consent at any time. Upon receiving your withdrawal request, we will proceed to delete your personal data.

Personal Data Share With third Parties

We may communicate your personal data to the following third parties, including but not limited to:

  • The Government of the Country you’re going to visit as it is the competent body to approve or deny the Electronic Travel Authorization application(s).
  • Credit and debit card companies to process payments and (when necessary) carry out fraud controls;
  • Public bodies and/or administrative or judicial authorities, as well as the police, as long as they are required in accordance with the applicable law and regulations;
  • Law firms to respond to claims regarding our Services and/or to protect our legitimate interests;
  • Technology service providers which host our information systems and/or that offer us tools or technological support;
  • Suppliers who help us to correctly offer our Services.

Financial Transactions through the third party

To avail the facility of online payments on this site, we have integrated online payment tool. We accept payments through the Bank, Paypal, visa/mastercard, other electronic payments services. To make our clients more comfortable we accept payments via credit cards, PayPal and direct online bank transfers too. The “Users”, Credit card, PayPal account details will be totally secured and transferred to our partners such as

Apart from above all online payments/transactions of users authentication including credit cards processing are conducted through Secure Socket Layer/ Transport Layer Security technology.

Note: For the third party payment gateway, we are not responsible for any privacy policies or practices.

Policy Amendments

We have full right to do any changes or amendment on this site anytime. To make yourself updated, you are requested to visited it occasionally.

This Site Uses Cookies

Cookies are required for unrestricted use of this website. HTTP cookies (also called web cookies, Internet cookies, browser cookies, or simply cookies) are small blocks of data created by a web server while a user is browsing a website and placed on the user's computer or other device by the user’s web browser. Cookies are placed on the device used to access a website, and more than one cookie may be placed on a user’s device during a session.

You are required for agree to the use of cookies in order to be able to use all functions of the website. You can find detailed information about the use of cookies on this website in our Privacy policy. You can also decline usage of cookies.


Visacent always try to provide accurate information, travel visa and passport requirements are constantly changing and there may be a delay before we are advised of such changes. Therefore, we are unable to guarantee complete accuracy at all times. Processing times and charges given are only for guidance purposes and cannot be guaranteed. Where ‘no’ travel visa is indicated, we recommend this information be confirmed by the carrier and the relevant embassy or consulate. Where information for travel visas upon arrival is given, we always recommend confirmation of this information with the airline and embassy or high commission prior to travel. Travel arrangements should not be confirmed prior to the visa or passport being issued, unless they are a specifically required for that consulate. In such cases, refundable arrangements should be made.

For other Terms and Conditions: Please access to and use of this Site is subject to the Terms of Use.